Vera was outstanding from the very start! Upon first meeting her, my wife and I were amazed at her genuine passion for the job, and we also felt immediately that she had our best interest in mind. We were pleasantly surprised on how quickly we were able to place our whole trust in her. Never did we have to worry about anything, since we were always kept up to date on what was going on. She always told us the way it is, never having to sugar coat anything. When needed, she always had alternative plans or ideas to make our home more marketable. She did such a great job in staging our home that we didn't even recognize it. Her husband Kenny was also very instrumental during the whole process. As an example, he took the time almost nightly, to check on our vacant home, to make sure that it was ok and secure (something that he didn't have to do). While selling a home is a business, and business always involve money, one thing that stood out for us equally during this whole process was that working with Vera and Kenny felt like we were working with family, versus business partners. Thank you so much for making a potentially stressful situation a pleasant one. You two deserve the highest marks possible, for not only do you excel in what you do, but you do it in such a personable manner. Thank you for everything, and take care.